This policy explains what information Jax Fitness Equipment Services collects through this website, how we use it, and the choices you have. It applies to jaxfitnessequipmentservices.com.
Information you give us
When you send a service request, call, text or email us, we receive the details you choose to share. That usually includes:
- Your name, phone number and email address
- Your city or service address
- Information about your equipment, such as the brand, model and the problem you are having
- Any photos or notes you send us
Information collected automatically
We use Google Analytics to understand how visitors use the site. It collects information such as the pages you view, the type of device and browser you use, your approximate location (city level), and how you arrived at the site. It also records when a visitor taps a phone number, taps the text link, opens the estimate form or submits it. Google Analytics uses cookies to do this. It does not tell us your name, phone number or email address.
How we use information
- To respond to your request and prepare an estimate
- To schedule and carry out repair, maintenance or assembly work
- To contact you about your service, by phone, text or email
- To understand which pages are useful and improve the website
Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run the website and respond to you:
- Jotform, which hosts our service request form
- Google, which provides website analytics and web fonts
- Render, which hosts this website
- Our phone, text and email providers, when you contact us that way
We may also disclose information when the law requires it.
Text messages
If you text us or ask us to text you, we use your number to reply about your estimate, appointment or service. Message and data rates may apply. Reply STOP to any text to stop receiving messages from us.
Your choices
- You can ask us to update or delete the information you have sent us by using the contact details below.
- You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's opt-out browser add-on.
Children
This website is intended for adults arranging service for fitness equipment. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.
Contact us
Questions about this policy or your information? Call or text (904) 716-5739 or email office@jaxfitnessequipmentservices.com.